Privacy Policy

Welcome to PAK Gift Card

At PAK Gift Card, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and purchase digital products.

Information We Collect

We may collect the following information:

  • Name
  • Email Address
  • Billing Information
  • Order Details
  • Website Usage Data

This information is used solely to process orders, provide customer support, improve our services, and communicate important updates related to your purchases.

How We Use Your Information

We use your information to:

  • Process and deliver digital products
  • Verify transactions
  • Respond to customer inquiries
  • Improve website performance and user experience
  • Prevent fraud and unauthorized activities

Data Protection

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no online transmission or storage system can be guaranteed to be completely secure.

Return Policy

Due to the nature of digital products, all sales are generally considered final once a product has been successfully delivered. Returns are not accepted for delivered digital codes, vouchers, subscriptions, or game top-ups.

Refund Policy

Refunds may only be considered under the following circumstances:

  • The purchased code is invalid.
  • The purchased product was not delivered.
  • A duplicate charge occurred due to a technical error.

Refund requests must be submitted within 7 days of purchase along with relevant proof and order details.

Shipping Policy

All products sold on PAK Gift Card are digital products.

  • No physical items are shipped.
  • Delivery is completed electronically.
  • Most orders are processed instantly or within a reasonable timeframe after payment confirmation.
  • Delivery times may vary during peak demand periods or verification procedures.

Operational Hours

Customer support and order assistance are available during:

Monday to Friday: 09:00 AM – 05:00 PM (PST)

Requests submitted outside business hours will be addressed on the next working day.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be published on this page.